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Privacy Policy 

Effective Date:  9.16.25

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This Privacy Policy describes how THEOequestrian ("we", "our", or "us") collects, uses, and shares information about you when you visit our website https://www.THEOequestrian.com, make a purchase, or otherwise interact with us.

We are committed to protecting your personal data and your right to privacy. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

  • Name, email address, phone number (via contact forms or newsletter signups)

  • Shipping and billing address

  • Payment information (processed securely via third-party payment providers)

  • Any other information you provide during purchases or form submissions

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage data via cookies and tracking technologies

2. How We Collect Your Information

We collect your data when you:

  • Fill out forms (e.g., contact forms or newsletter signups)

  • Make a purchase on our online store

  • Visit our site (via cookies and tracking scripts)

  • Interact with third-party tools (e.g., Google Analytics, Facebook Pixel)

3. How We Use Your Information

We use your information to:

  • Process orders and manage your account

  • Respond to inquiries and provide customer support

  • Send marketing communications (with your consent)

  • Analyze website usage and improve our site performance

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. We only share it with:

  • Third-party payment providers (e.g., Apple Pay) to securely process payments

  • Analytics and advertising partners (e.g., Google Analytics, Facebook Pixel)

  • Email marketing platforms (if you sign up for newsletters)

All third-party services are used in compliance with data protection laws and agreements.

5. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Site functionality and performance (Wix default cookies)

  • Analytics (Google Analytics)

  • Marketing and retargeting (Facebook Pixel)

You can control cookies through your browser settings and are presented with a cookie banner upon first visiting the site.

6. Your Rights

Under GDPR (EU users):

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Data portability

  • File a complaint with a data protection authority

Under CCPA (California residents):

  • Know what personal data we collect and why

  • Request deletion of your personal data

  • Opt out of the sale (we do not sell your data)

To exercise your rights, please contact us at info@theoequestrian.com.

7. Data Security

Your data is stored securely on Wix servers, protected by encryption and security protocols. We take all reasonable steps to protect your personal data from unauthorized access or disclosure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

THEOequestrian
3000 Old Alabama Rd. Suite 119-501
Alpharetta, GA
Email: info@theoequestrian.com

11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."

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